Frequently Asked Questions About In-Home Senior Care
Q: Who needs
in-home senior care?
A: People who need additional help with their activities of
daily living and would like to remain in their homes versus moving
into a retirement community or live with relatives. In other cases,
it could be an elderly person whose family caregiver needs a break or time off
from the their care giving responsibilities.
Q: What areas do
you service?
A: alleviaCARE services the 7 county metro area of Minneapolis/St.
Paul, Minnesota.
Q: Do you
provide senior care in nursing homes and assisted living facilities?
A: Yes, we provide elder care services to clients living in a
retirement community setting who require additional attention
and/or personalized senior care.
Q: What
are your rates and minimum hours of service?
A: Most of the time, our home healthcare services will cost less than those of
assisted living facilities or nursing homes. We will tailor a
schedule specifically to meet the needs of your loved ones – so you
are only paying for what they need. We have a four hour minimum.
Our eldercare services are available hourly (4-24 hours), or on a 24-hour Live-In basis. Because each client's requirements are unique, we offer free assessments to establish a care plan and determine all options and associated costs.
Q: How do
you select your caregivers?
A: To ensure that alleviaCARE provides seniors with the best care
and services possible, we have hired a highly-skilled, knowledgeable
and experienced workforce. All caregivers have passed a national
background check, extensive skills and competency testing and have a
minimum of one year of verified work experience in a healthcare
setting.
Q: How do
you train your in-home healthcare employees?
A: alleviaCARE uses an intensive training and orientation program
that is endorsed by Aging Services of Minnesota. We also provide
mandatory continuing education in-services on an annual basis.
Q: What
happens if my caregiver is sick?
A: We employ many excellent, caring Certified Nursing Assistants
that are ready on a moment’s notice in case of sickness or
emergency.
Q: Who
pays the caregiver - you or me?
A: alleviaCARE handles all of the billing, payroll, taxes, insurance
and administrative responsibilities. We employ all of our in-home
care staff to
ensure the security and convenience you are looking for.
Q: How do
you match caregivers with clients?
A: To make sure that clients are completely satisfied with the
senior healthcare services alleviaCARE provides, we match them with
the member of our team best suited to meet their needs.
Q: Who
regulates alleviaCARE?
A: alleviaCARE holds a Class A – Professional In-Home Healthcare
License. This license is subject to the highest regulatory standards
by the Department of Health.
Q: Do we
have to sign a contract?
A: At alleviaCARE we have a service agreement that outlines our
services and fees. However, we are non-contractual so you don’t have
to commit to a fixed length of time. You may add, delete, or
discontinue our eldercare services at any time as long as you
provide us with a 24 hour notice.
Q: Does
insurance pay for home care services?
A: Unfortunately, the services provided by alleviaCARE are not
covered by Medicare, Medicaid or Supplemental Insurances. We accept
Private Pay and Long Term Care Insurance for payment.
Q: Why should we choose alleviaCARE over other companies?
alleviaCARE has a Passion for Seniors
alleviaCARE helps keep you in your Home
alleviaCARE has services designed to Fit Your Needs
alleviaCARE employees are Hired with You in Mind
Your comfort is Our Job
Here's a detailed list of reasons of why you should choose alleviaCARE over other companies.